Forwarding
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Jobs who are received as e-mails or SMS may not possess an owner depending on the configuration of these interfaces. They can then be transferred or forwarded.
You should forward a job when it was obviously wrong addressed. Select the job from the list and then click "Forward". In the dialogue select a new addressee and click on "Submit".
Note: By forwarding you become the owner of the job and it will appear in your outbox.